UDS February 2006 News Page

This new "interactive" site features online order forms so that you may renew or request new orders for all of your supplies (checks, envelopes, statements, etc.). Security for the new support website has been upgraded, meaning that users will now have to obtain a username/password to access that section of the site. We will also be adding the UDS help file to the website, and there will be online training tutorials (including PowerPoint slide shows and video examples) to assist new users, as well as existing users who need additional guidance using particular programs in the system. Other features of the website will include:

A Known Problems Page - As Microsoft continues to release new operating systems and patches, this page is designed to highlight pending performance issues regarding the software and steps you might take to enhance the operations of your Microsoft operating system in conjunction with the UDS software system.
Patch Program Download Page - Program not working properly? Check the patch download page to see if a corrected program is available. If not, use the Service Request form to inform UDS of the issue.
A FAQ Page - This page is available to assist our users with frequently asked questions. The page is continually updated as needed to address common issues that may arise from using the software.
A Support Forum - Would you like to discuss other ideas, suggestions, recommendations, etc. with other UDS clients? The support forum page allows you to do just that! Communicate with other members of the UDS family to see how they are getting the most out of their UDS software. The forum is constantly monitored by a member of the UDS support staff and they will actively participate in the discussion threads that are created.
A Service Request Form - Having a particular issue with the program? Use the service request form to alert the UDS staff of program malfunctions or errors right away.
A Suggestion Form - Use the suggestion form whenever you see a need for improvement with the UDS software. Suggestions are typically stored until a new software release is being planned then they are addressed by the UDS staff to determine the importance and relevance of the suggestion to the user base as a whole. If you feel your suggestion is urgent and needs immediate attention, then we will be more than happy to look at the suggestion as a possible "custom" program situation and you will be informed of the programming cost and time frame of completing the suggested work.
Year End Information - You only do it once a year but doing it properly is vital to a smooth transition into the next year. Here you will find step by step instructions for processing your records for the end of the year.

UDS is in the final stages working on a new and improved version of our software with a tentative release scheduled for the 1^st quarter of 2006. We will be releasing the beta version to our beta test clients at the beginning of March so we can monitor the progress and prepare an official release beginning in April. In the meantime, we would like to highlight some of the new features you can look forward to with this upgrade. Our goal has been to add more functionality to the overall design and structure of the program that we feel are common in virtually all Windows-based software packages. We have also taken suggestions from users and added features that we believe will help your overall work flow and make finding certain information easier and faster.